Responsible for providing a visual deterrent against theft, damage & violence in Alshaya stores/support centres and depots. Actively works towards reducing shrinkage & creating a safe and pleasant environment for customers and employees.
- Regularly carry out patrols to prevent attempts of theft/vandalism/damage
- Assist in apprehension/detention of thieves
- Report all incidents that may occur in operation, within the required shift, providing factual
information as to the nature of the incident
- Prevent/react to incidents of violence involving employees and customers
- Monitor access to store/employee entrance and stock storage areas
- Inspect and report against non-compliance or company procedure breaches within the store
operations
- Assist with random employee searches in accordance with company policies and procedures
- Responsible for reporting exceptions
- Conduct regular and random till reconciliations and report exceptions
- Regularly monitor deliveries/storage and review documentation, monitor key control
- Review/monitor daily documentation, cash declaration, faulty items, customer and employee
returns, employee searching, stock transfer reconciliation and compliance to employee uniform
issue policy
- Ensure stores operate good key control as per company SOP
- Control storage and return of lost property, reporting any breaches of company SOP
- Completion of structured visit reports
Knowledge: - General education - Local/civil criminal law (required but not essential) - Health & Safety knowledge - Employee/customer theft/ malpractice indicators
Experience:
- 3 years retail operations experience
- Similar or practical experience desirable