This internal job site is for existing Alshaya employees only. Please visit careers.alshaya.com for the list of our vacancies available for external applicants.

Welcome to the Internal Recruitment Program

We are excited that you are considering new opportunities within the organization! This page is designed to help you to explore our numerous openings. We are committed to supporting your job search within the organization and are eager to connect you with opportunities to grow with us!

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Admin Assistant - People - Qatar

Apply now Job no: 4125198
Location: Qatar
Qatar Head Office

Human Resources

From strategic guidance to supporting the day-to-day needs of managers and employees, the Human Resources Division drives best practice across the Alshaya business.  HR is segmented across generalist and specialist functions including HR services, recruitment and talent management. These are just some of the teams that support over 120 nationalities working across multiple brands and geographies. Our continued growth and expansion can only be achieved by recruiting, training and nurturing the best global talent. That’s what we do.

The Role:

The Admin Assistant will report to and support a designated manager and business function in order to achieve overall business objectives. You must be able to prepare and update daily reports and KPI's for the management.

Additionally you will:

- Take full responsibility for dealing with customer complaints and queries

- Communicate with the store and the operations team

- Respond to phone calls and address customers' concerns in a professional manner

- Escalate issues to the management and ensure that all the issues are resolved within the given time frame.

Qualifications & Requirements:

You will have:

- At least one year's experience in an administrative support function.

- Customer care experience and good interpersonal skills.

- Fluency in English (written and spoken).

- Good computer skills, especially in Excel.

- Arabic fluency would be an advantage.

About Us:

Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.

Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.

Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.

Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.

Advertised: Arab Standard Time
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