Role Objective
The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.
What we are looking for :-
We are looking for a strong, established Store Manager who reflects ALO Yoga’s positioning as a luxury, trend-leading lifestyle brand, delivering an exceptional, high-touch level of customer experience.
Key requirements & scope:
• Female candidates preferred; Arabic-speaking strongly preferred
• Proven experience as a Store Manager in a luxury / premium retail environment
• Demonstrated ability to lead large teams, including:
• Assistant Store Managers
• Visual Merchandisers
• Frontline sales teams
• Strong focus on clienteling, brand storytelling, and elevated customer service standards
• Ownership of visual execution, store performance, and operational excellence
• Close collaboration with Marketing teams on:
• In-store activations
• External brand events & community engagements
• Regular performance reporting and alignment with the Area Manager
• Confident leader who represents the brand externally and internally
Business Leader
· Develop and execute the store’s retail strategies
· Local market knowledge of clientele base and brand competitors
· Aware of business trends that relate to the success of the store
· Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
· Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
People Leader
· Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
· Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching
· Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
· Establish internal & external pipeline through succession planning and recruitment strategy
Operations Leader
· Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
· Oversee and support execution of key operational and visual guidelines
· Champion strong visual standards for the salesfloor by leveraging business performance data
· Support a safe work environment and efficient operation
Business Partner
· Collaborate with cross-functional business partners to support organizational goals
· Be a brand ambassador and create a store culture that aligns with Alo’s mission
· Demonstrate an ability to navigate the organization with a balance of business need and brand culture
· Create and implement effective communication strategies throughout store
General Manager Qualifications:
· 5+ years of retail or related industry leadership experience
· Working knowledge of MS Office (Word, Excel and Outlook)
· Extraordinary interpersonal and communication skills, both verbal and written
· Agile with the ability to handle multiple tasks in a changing environment
· Highly Motivated by driving business in a fast-paced, innovative environment
· Business owner mindset with an entrepreneurial spirit
· Independent work ethic, time management skills, and personal accountability
· Aligns with and embodies Alo’s guiding principles
· Ability to lift, push, carry or otherwise move up to 50 pounds
· Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
· Ability to stand and move for an entire shift