Role Profile:

Deliver expert customer service by demonstrating and recommending beauty products. Support management while ensuring adherence to company policies and procedures. Act as a brand ambassador for beauty, showcasing deep product knowledge and personalized service.

The below Key Performance Areas include but are not limited to:

• Demonstrate product features and usage techniques effectively to maximize sales through upselling and cross-selling strategies.
• Provide exceptional Customer service by understanding customer preferences, offering expert advice, and creating a welcoming shopping experience
• Keep up with beauty trends and seasonal launches, and recommend products based on individual customer needs
• Ensure visual presentation and hygiene standards of beauty areas meet brand guidelines
• Monitor stock levels, tester hygiene and communicate with management for any concerns or selling opportunity
• Liaise with the visual team and management to meet promotional and sales objectives

Knowledge:

• In-depth knowledge of beauty products, including skincare, makeup, and fragrances
• Understanding of skin types, appropriate product recommendations and hygiene protocols for testers and samples
• Stock Management

Experience:

• Prior experience in beauty retail or cosmetics sales.
• Familiarity with beauty brand positioning and customer service.

Skills:

• Strong communication and interpersonal skills
• Passion for products and Sales-driven with a customer-first mindset
• Detail-oriented and process-focused and strong at quantitative/qualitative analysis
• Excellent written and spoken communication skills in Arabic and English