Role Profile: Officer – Employee Relations

Undertake all activities within a department to achieve company objectives in a timely and efficient manner.

Help improve the employee experience at our organization. Your job is to assist in creating a positive work environment, increasing employee happiness and engagement, and making sure employees have smooth transitions during their time with us.

This role involves supporting various people-focused processes and helping with tasks related to Employee Relations & Off-boarding, Recruitment & Onboarding, Training Deployment, and Employee Engagement.

The below Key Performance Areas include but are not limited to:

• Support Managers & Employees with their queries & concerns around policies
• Assist in Grievance Procedures, Managing Misconduct, Disciplinary Hearing and investigations
• Arrange focus groups in stores and collate feedback
• Manage necessary trackers

Knowledge:

• Good general education including good practical demonstration of understanding of English/Arabic language
• HR professional qualifications would be an advantage
• Understanding of local Labour Laws an advantage

Experience:

• Two years working in a large commercial organisation in HR is an advantage
• Retail operations experience or customer service experience desirable

Skills:

• Communication
• PC literate