Responsible for providing a visual deterrent against theft, damage & violence in Alshaya stores/support centres and depots. Actively works towards reducing shrinkage & creating a safe and pleasant environment for customers and employees.

• Regularly carry out patrols to prevent attempts of theft/vandalism/damage
• Assist in apprehension/detention of thieves
• Report all incidents that may occur in operation, within the required shift, providing factual information as to the nature of the incident
• Prevent/react to incidents of violence involving employees and customers
• Monitor access to store/employee entrance and stock storage areas
• Inspect and report against non-compliance or company procedure breaches within the store operations
• Assist with random employee searches in accordance with company policies and procedures
• Responsible for reporting exceptions
• Conduct regular and random till reconciliations and report exceptions
• Regularly monitor deliveries/storage and review documentation, monitor key control
• Review/monitor daily documentation, cash declaration, faulty items, customer and employee
• returns, employee searching, stock transfer reconciliation and compliance to employee uniform issue policy
• Ensure stores operate good key control as per company SOP
• Control storage and return of lost property, reporting any breaches of company SOP
• Completion of structured visit reports

Knowledge:

• General education
• Local/civil criminal law (required but not essential)
• Health & Safety knowledge
• Employee/customer theft/ malpractice indicators

Experience:

• 3 years retail operations experience
• Similar or practical experience desirable