Senior Specialist (Learning & Development) - People - UAE
Job no: 4352368
Work type: Permanent - Full Time
Location: UAE
Categories: Mid-Senior Level
Role: Senior Specialist-Learning & Development
Job Purpose:
Define, design, and implement learning solutions that align with business goals.
Drive learning transfer and adoption of knowledge and skills that enable performance and evaluate results for continuous improvement.
Job Description:
The key responsibilities for this role involve understanding the business strategy, designing flexible learning programs, fostering a culture of continuous development, and monitoring learning transfer effectiveness. It is important to exhibit behaviors such as adaptability, empathy, collaboration, innovation, decision-making, project management, clear communication, and a customer-first mindset.
Accountabilities:
- Understand requirements:
- Works directly with the business stakeholders as an SME to provide consulting and build understanding of organisational learnings needs.
- Define Overall Plan:
- Works with manager to define overall strategy and plan for portfolio to ensure impact.
- Define and execute frameworks, processes, and guiding principles to facilitate the delivery of portfolio.
- Design the complete learning experience:
- Works with designers and community lead to design engaging learning solutions, related to portfolio to enable effective embedding and ongoing application.
- Ensure the usage of various content development methods and tools for maximum impact and effective solution delivery.
- Provide structure, support, and accountability for using new skills and knowledge to drive learning transfer.
- Ensure performance support assets such as job aids, coaching, apps, and other support are included as part of design.
- Facilitate programs:
- Facilitate learning programs assigned for effective delivery focused on CL D and below.
- Evaluate and document results for continuous improvement:
- Work with Process Specialist to ensure clear measures and reporting mechanisms are in place to achieve results and continuously improve.
- Ensure actions are taken to address feedback in a timely manner.
- Manage suppliers within portfolio:
- Manage vendor relationships to ensure optimal delivery of solutions and SLAs are met.
- Ensure periodic review with vendor to ensure targets are met and for continuous improvement.
Languages: English, but Arabic for KSA hiring & Nationalized territories
Competencies – Functional (job specific)
- Adaptability: Can respond flexibility to customer requests enabling the organisation to get the most from the development solutions available.
- Customer Orientation: Understands customer needs and can coach them to provide expert advice.
- Facilitation skills: Able to facilitate senior team D-E
- Communication & Presentation Skills: Effective presenter, experienced running leadership development workshops.
- Questioning skills: Effective in questioning to diagnose needs.
- Coaching & Mentoring Skills: Excellent coaching skills, able to mentor colleagues
- Measure the effectiveness of learning solutions: Experienced in measuring key learning inputs and outputs, able to understand how impact is achieved through their solutions.
- Interpersonal skills: Able to build effective relationships as a trusted partner
Advertised: Arabian Standard Time
Application close:
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